Microsoft IT Courses

Introduction to Microsoft Outlook

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£225.00 +VAT
Microsoft Outlook 4

This course will teach people who have little or no knowledge of Outlook. By the end of the course you will be able to use the basic features in Outlook

Course Aim
To enable delegates to be confident in using the basic features of Outlook to manage E-mail, Contacts, Notes and Appointments.

Laptop with Outlook installed and working. No prior experience needed.
Topics Covered:

The Essentials
• Starting Outlook
• Outlook Program Screen
• The Message Window
• Outlook Ribbon
• Using the Office Button
• Quick Access Toolbar
• Using the Navigation Pane
• Viewing the To-Do Bar
• Using Menus and Toolbars
• Using Keyboard Commands
• Using Help
• Using the Reading Pane
• Exiting Outlook

Composing and Sending E-mail
• Composing and Sending an Email Message
• Specifying Message Options
• Formatting Text
• Checking your Spelling
• Working with Hyperlinks
• Attaching a File to a Message

Receiving E-mail
• Receiving and Reading E-mail
• Replying to and Forwarding a Message
• Opening and saving Attachments
• Flagging a Message for Follow-up
• Using Colour Categories
• Sorting Messages
• Changing Views
• Printing a Message
• Deleting a Message

Advanced E-mail Features
• Saving Unfinished Messages (Drafts)
• Using the Out of Office Assistant
• Inserting a Signature
• Changing Message Format
• Dealing with Junk E-mail
• Adding Addresses to the Safe and Blocked Senders List

Working with Contacts
• Adding a Contact
• Adding a Sender’s E-mail Address to the Contacts List
• Editing and Deleting Contacts

Using the Calendar
• Viewing the Calendar
• Scheduling Appointments and Events
• Editing and Rescheduling Appointments and Events
• Using Colour Categories

Working with Tasks
• Creating a Task
• Editing and adding notes

Working with Notes
• Creating and saving Notes
• Editing Notes

Versions 2010 onward

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