Self Esteem and Assertiveness Course

Teacher

Self Esteem and Assertiveness Training Course

This one day Self Esteem, Assertiveness and Personal Effectiveness training course will provide each learner with the knowledge and skills to understand themselves and others and to learn more about who they are. In doing so they can develop and adapt effective skills to help them manage their performance both personally and professionally in a range of different situations.

A very well organized and informative course which encourages everyone to think through personal experiences and how you can make improvements. Lots of relatable examples were given to aid understanding of content. Tom, the course trainer, has an engaging and fun personality to keep you tuned in throughout the course.
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Fleet Risk Analyst Leaseplan Ltd

Excellent advice, I came away with more understanding of other colleague’s personalities and to be aware of the self-talk issues. This course was very good throughout.
☆ ☆ ☆ ☆ ☆
Mark Proctor Quality Manager, Proctor & Associates

Tom, the course trainer, was extremely supportive, open and honest when attending to the areas I needed to improve, and helped me to see my own qualities and areas of improvement and how to achieve that.
☆ ☆ ☆ ☆ ☆
Shannon T Insights Executive

The trainer, Tom Courtney, was excellent and the course was very well delivered. I feel I have learnt a lot on the areas I can improve on to become more effective at work. I now feel as if I will be able to take myself out of my comfort zone as I’ve realised now where my potential is. Would highly recommend this course to others.
☆ ☆ ☆ ☆ ☆
Cynthia Umurerwa Marketing Administrator

Course Outline

This comprehensive programme is designed to unlock the potential in delegates on a personal and professional basis. The course allows delegates to develop strategies for “being all they can be”, both inside and outside the working environment. Delegates will come to recognise their own “behavioural styles” and the behavioural styles of others and in so doing, gain an insight into how they may influence, connect and have a positive impact on relationships and situations, both in and out of work.

At the end of this course attendees will understand:

How to “Assert” themselves in a range of different situations
How to project a confident demeanour to others on a variety of occasions
How to maximise their communication skills for maximum benefit in a range of situations
How to unlock a greater percentage of their potential in order to get more out of life and work
How to become more personally effective in business and in life

Suitability – Who should attend?

This course is targeted at any member of staff wishing to develop the skills and confidence to control and manage themselves more effectively at work, at home and in life generally, in a variety of situations.

Course Content

Introduction to The Field of “Assertiveness”

Defining what the term “Assertiveness” means
Understanding the key skills in behaving “Assertively?”
Understanding the benefits in behaving “assertively”- Why bother?
Identifying “real life” assertive people – how do they act/behave?
Understanding why some people are assertive and some are not
Key “tips” for becoming more Assertive?
Using Assertiveness Skills in a range of situations

Communicating Assertively

Understanding what the term actually means?
Understanding the key elements & skills to Communication?
Understanding the main barriers to Communication (what hinders it?)
Understanding what “Rapport” means and how rapport building can increase an individual’s level of assertion
How questioning and listening enhances the impact of Assertiveness

Developing “Self Esteem” & Becoming “Personally Effective”

Understanding on what the term “Self Esteem” means to people and how this helps/ hinders people in life and business?
Understanding on what the term being “Personally Effective” means to people and how this helps/ hinders people in life and business?
Understanding on why people are the way they are – Nature/Nurture?
Understanding on what is meant by “Unlocking Potential”
Understanding on what helps or hinders someone’s ability to Realise Their Potential
Understanding of “Self-Talk” and the part it plays in unlocking people’s potential
Understanding on the “practicalities” of unlocking people’ potential
Understanding on how to maximise personal impact & influence over others
Understanding on how to establish “personal credibility” in the eyes of others

Projecting a Professional Image

Maximising our “personal impact”
Understanding how to “look and sound confident”
Understanding the “power of appearance”
Understanding how to make powerful “first impressions”

Book Your Place

Delegate Packs

On completion of the Self Esteem, Assertiveness and Personal Effectiveness course, delegates will receive a Delegate Pack which includes:

Comprehensive Course Notes & Workbooks
Contact details for Course Trainer for 3 Month Post Course Follow Up
Courtney Associates “Certificate of Achievement”

The price of the course also includes lunch and refreshments throughout the day in one of our high quality training venues, which are conveniently located in the city centre of 5 major cities. Free Wifi is also provided.

In House Training

If you have 4 delegates or more who require training in this area, it is often more cost effective for us to come and deliver the training “in-house” at your workplace, wherever you are located in the UK. We can either deliver the course as “Standard” as described above, or we can offer a more “Customised” version where we re-design the content and create Case Studies and Group Exercises that are “tailored” to your industry/sector/company, and will focus on the particular issues you are looking to have addressed within your team. To maximise the learning opportunity for the delegates in attendance, we can train a maximum of 12 people on this course in any one session.

Call us today for further information

01925 909310