Self Esteem and Assertiveness Course

Teacher

Self Esteem and Assertiveness Training Course

This one day Developing Self Esteem, Assertiveness and Personal Effectiveness training course will provide each learner with the knowledge and skills to understand themselves and others and to learn more about who they are, in doing so they can develop and adapt effective skills to help them manage their performance both personally and professionally in a range of different situations.

A very well organized and informative course which encourages everyone to think through personal experiences and how you can make improvements. Lots of relatable examples were given to aid understanding of content. Tom, the course trainer, has an engaging and fun personality to keep you tuned in throughout the course.
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Fleet Risk Analyst Leaseplan Ltd

Excellent advice, I came away with more understanding of other colleague’s personalities and to be aware of the self-talk issues. This course was very good throughout.
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Mark Proctor Quality Manager, Proctor & Associates

Tom, the course trainer, was extremely supportive, open and honest when attending to the areas I needed to improve, and helped me to see my own qualities and areas of improvement and how to achieve that.
☆ ☆ ☆ ☆ ☆
Shannon T Insights Executive

The trainer, Tom Courtney, was excellent and the course was very well delivered. I feel I have learnt a lot on the areas I can improve on to become more effective at work. I now feel as if I will be able to take myself out of my comfort zone as I’ve realised now where my potential is. Would highly recommend this course to others.
☆ ☆ ☆ ☆ ☆
Cynthia Umurerwa Marketing Administrator

Course Outline

This comprehensive programme is designed to unlock the potential in delegates on a personal and professional basis. The course allows delegates to develop strategies for “being all they can be”, both inside and outside the working environment. Delegates will come to recognise their own “behavioural styles” and the behavioural styles of others and in so doing, gain an insight into how they may influence, connect and have a positive impact on relationships and situations, both in and out of work.

Suitability – Who should attend?

Any member of staff wishing to develop the skills and confidence to control and manage themselves more effectively at work, at home and in life generally, in a variety of situations.

Course Content

– Understanding Yourself and Others

Their value to the organisation
How they naturally communicate with others
How they like to be communicated to
How they manage and interact with others
Their preferred working environment
How they see themselves and how others see them

– Understanding Why We Behave in Particular Ways

How our “self talk” creates our self image and influences our behaviour
How our habits and attitudes influence our behaviour

– Communicating Assertively

What assertive communication is and is not
How we should plan, structure and conduct assertive communication
Using assertive communication in a variety of situations

– Projecting a Professional Image

Maximising our personal impact
Connecting with people and building rapport
Establishing our credibility in the eyes of others
Promoting and presenting ourselves effectively
Influencing other people’s perception of us
Maximising our personal power and influence
Making positive first impressions
Looking and sounding confident
Creating a sincere self belief
Understanding the power of feedback
Understanding the power of our appearance

– Influencing and Negotiating

Learning how to influence others
Understanding Influencing styles
Understanding the strategies and tactics of Negotiation
Planning and conducting Negotiations
Securing a Win/Win outcome

– Managing Your Stress

The causes and symptoms of stress
Approaches to managing our stressors

Delegate Packs

On completion of the Self Esteem, Assertiveness and Personal Effectiveness course, delegates will receive a Delegate Pack which includes:

Comprehensive Course Notes & Workbooks
Contact details for Course Trainer for 3 Month Post Course Follow Up
Courtney Associates "Certificate of Achievement"

The price of the course also includes lunch and refreshments throughout the day in one of our high quality training venues, which are conveniently located in the city centre of 5 major cities. Free Wifi is also provided.

In House Training

If you have 4 delegates or more who require training in this area, it is often more cost effective for us to come and deliver the training "in-house" at your workplace, wherever you are located in the UK.

We can either deliver the course as "Standard" as described above, or we can offer a more "Customised" version where we re-design the content and create Case Studies and Group Exercises that are "tailored" to your industry/sector/company, and will focus on the particular issues you are looking to have addressed within your team.

To maximise the learning opportunity for the delegates in attendance, we can train a maximum of 12 people on this course in any one session.

Prices start from just £995.00 + VAT for up to 6 delegates

Call us today for further information

01925 909310