Negotiation Skills

Virtual Classroom Course

Course Dates

15 JUNE 2022
15 JULY 2022

Course Accreditation

2 CPD Points

CPD Certified

Negotiation Skills - Course Description

Many of us consider “Negotiation” to be an element of management where “corporate professionals in suits” sit round a table with the aim of thrashing out a business deal. Whilst this can be true in terms of heavy business negotiations, it should be recognised that everyone negotiates all the time in both their personal and professional lives, sometimes so informally that they are not even aware that they are doing it.


This Negotiation Skills Course therefore, considers the whole process of both formal and informal negotiations and gives the participant a range of approaches, concepts and tools to increase their confidence and competence in the negotiation field.

The Negotiation Skills Course is designed to allow participants to:

  • –  Define what is meant by “negotiating”
  • –  Understand how the skills of “influencing” and “persuasion” help with negotiation
  • –  Understand the importance of who has the “power” in a negotiation
  • –  Understand the range of “variables” that can be utilised in a negotiation
  • –  Understand how to plan, structure and conduct an effective formal/informal negotiation
  • –  Understand key negotiation” stages”, “skills” and “positions”
  • –  Maximise their “communication skills” in negotiating effectively

Who Should Attend?

This Negotiation Skills Course is aimed at any manager or member of staff involved in formal or informal “negotiations”, and who wish to improve their confidence and competence in this area


Michelle N.
The Property Hive
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“Tom has an infectious nature and instantly has your attention. I found the course very interesting and helpful and would highly recommend.”
Neil J.
Programme Manager
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"I have never been on a more profound training course, it covered every objective that I wanted to address, and I am genuinely excited to try some of the techniques in the workplace. Many thanks to Alan, the course trainer for a brilliant two days. I found the whole experience life changing."
Senior Accounts Officer
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“Fantastic! Really enjoyed the session and have a lot to think about. The course was interactive and friendly, and I would definitely book another course with Courtney Associates.”
Maurice A.
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“Fantastic training course. Excellent personal development. Great trainer with years of experience.”
Katsa S.
Global Ops
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"There was a very good atmosphere during the course and it was very engaging. It was set at a good pace and there was enough time to talk about the subject and discuss within the group. Excellent course."
Katy S.
Purchasing Assistant
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"The Course Trainer was excellent, very helpful and explained everything clearly. The course was interesting, I have learned a lot about my style of negotiating and how to improve."

Included in the Price

Start Time

The Live Webinar starts promptly at 9.30am.  You will be sent Joining Information in advance with full instructions of how to join the class via Zoom

CPD Certificate

Your digital CPD Accredited certificate will be available to download and print as soon as you have successfully completed the e-Learning Module

Study at Your Own Pace

You can study the Recorded Webinar and the e-Learning Module in your own time and at your own pace

Course Materials

The cost includes digital course notes and copies of slides which will be emailed to you at the end of the Live Webinar, along with the link to the e-Learning Module

Coaching Session

You can book your 45 minute Coaching Session with the course tutor up to a week after the Live Webinar has taken place

3 Months Tutor Support

We provide 3 months tutor support after the course has taken place, so if you need any help or advice, you can contact us and the tutor will get in touch with you directly via email

Our experts

Our Negotiation Skills Course is delivered by Tom Courtney who is Managing Director of Courtney Associates.

A leading Industry Public Speaker, Tom has honed his skills and knowledge in this area over the last 32 years, through delivery of close on 5000 Leadership Training Courses, Conference Presentations and After Dinner Speaking events throughout the UK, Europe, Asia, the Middle East and USA.

As well as Presenting at such events, he also Trains, Coaches and Mentors Junior, Middle and Senior Managers in this specific specialism, and takes great delight in unlocking people’s potential and confidence in this particular field. 
Tom’s training courses consistently generate 5 star quality reviews and he is recognised as being an inspirational trainer and a leading expert in his field. 
Around 80% of our Client’s are returning customers who have previously attended Tom’s training.


tom courtney

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I have never been on a more profound training course, it covered every objective that I wanted to address, and I am genuinely excited to try some of the negotiation techniques in the workplace. Many thanks to Alan, the course trainer for a brilliant course. I found the whole experience life changing.

Neil J., Programme Manager

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