Performance Management
Virtual Classroom Course
Course Price
Course Dates
6 MAY 2022
15 JUNE 2022
7 JULY 2022
Course Accreditation
2 CPD Points

Performance Management - Course Description
“Life would be easy if it wasn’t for people” is a phrase that many people often voice, and, in the same vein, it can be equally said that “management would be easy if it wasn’t for people”. Cynical and sarcastic as these phrases are, it should be recognised that even the best managers, with the best of teams can sometimes run into trouble in terms of how their people are performing.
This Managing Performance Course therefore, considers the whole field of managing people’s performance and how to get the most out of “Staff Appraisals”. It also focuses on the manager’s responsibility for effective performance management.
The programme has been designed to allow participants to:
- – Consider what “performance management” actually is.
- – Understand the tools available to managers to help them manage performance effectively.
- – Appreciate the importance of “feedback” in managing people’s performance effectively.
- – Understand how to manage both poor performance and high performance.
- – Understand how to plan structure and conduct an effective performance meeting and “Staff Appraisal”.
- – Understand the importance of goals, objectives and target setting in the field of managing performance.
- – Appreciate the link between “performance” and “motivation”.
Who Should Attend?
The Managing Staff Performance programme is aimed at any supervisor or manager who wants to get the best out of their employees and ensure they are performing as effectively as possible, with the ultimate goal of becoming as productive as possible in their role.
Included in the Price
Start Time
The Live Webinar starts promptly at 9.30am. You will be sent Joining Information in advance with full instructions of how to join the class via Zoom
CPD Certificate
Your digital CPD Accredited certificate will be available to download and print as soon as you have successfully completed the e-Learning Module
Study at Your Own Pace
You can study the Recorded Webinar and the e-Learning Module in your own time and at your own pace
Course Materials
The cost includes digital course notes and copies of slides which will be emailed to you at the end of the Live Webinar, along with the link to the e-Learning Module
Coaching Session
You can book your 45 minute Coaching Session with the course tutor up to a week after the Live Webinar has taken place
3 Months Tutor Support
We provide 3 months tutor support after the course has taken place, so if you need any help or advice, you can contact us and the tutor will get in touch with you directly via email
Our experts
Our Performance Management Course is delivered by Tom Courtney who is Managing Director of Courtney Associates.
A leading Industry Public Speaker, Tom has honed his skills and knowledge in this area over the last 32 years, through delivery of close on 5000 Leadership Training Courses, Conference Presentations and After Dinner Speaking events throughout the UK, Europe, Asia, the Middle East and USA.
As well as Presenting at such events, he also Trains, Coaches and Mentors Junior, Middle and Senior Managers in this specific specialism, and takes great delight in unlocking people’s potential and confidence in this particular field.
Tom’s training courses consistently generate 5 star quality reviews and he is recognised as being an inspirational trainer and a leading expert in his field.
Around 80% of our Client’s are returning customers who have previously attended Tom’s training.

tom courtney
Tom engaged well with all of the team from the very start which really helped to keep us interested and motivated at all times. His use of humour and anecdotes made the subject so much more enjoyable and less daunting and we found that we retained so much more information that way.
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