“Life would be easy if it wasn’t for people” is a phrase that many people often voice, and, in the same vein, it can be equally said that “management would be easy if it wasn’t for people”. Cynical and sarcastic as these phrases are, it should be recognised that even the best managers, with the best of teams can sometimes run into trouble in terms of how their people are performing.

This Managing Performance Course therefore, considers the whole field of managing people’s performance and how to get the most out of “Staff Appraisals”. It also focuses on the manager’s responsibility for effective performance management.

The programme has been designed to allow participants to:

• –  Consider what “performance management” actually is.
• –  Understand the tools available to managers to help them manage performance effectively.
• –  Appreciate the importance of “feedback” in managing people’s performance effectively.
• –  Understand how to manage both poor performance and high performance.
• –  Understand how to plan structure and conduct an effective performance meeting and “Staff Appraisal”.
• –  Understand the importance of goals, objectives and target setting in the field of managing performance.
• –  Appreciate the link between “performance” and “motivation”.