Emotional Intelligence

Virtual Classroom Course

Course Dates

Please contact us for dates
for this course

0800 158 8314

Course Accreditation

2 CPD Points

CPD Certified

Emotional Intelligence - Course Description

The ability to communicate, question, listen, motivate self and others are all “softer skills” that most managers and employees of today can relate to.

One other area that many people are also becoming more sensitive to and accept they need exposure to and show effectiveness in, is in the field of “Emotional Intelligence”

This Emotional Intelligence course therefore, considers what Emotional Intelligence actually is and identifies the practical benefits at work and in life in becoming “Emotionally Intelligent”

The programme is designed to allow participants to:


  • –  Consider what Emotional Intelligence actually is
  • –  Consider how to become more “Emotionally Intelligent”
  • –  Recognise emotions in themselves and in others
  • –  Consider practical workplace applications of understanding Emotional Intelligence
  • –  Consider how to practically deal with a range of emotions in the workplace and in life
  • –  Get the most out of any social or workplace relationships by using practical Emotional Intelligence skills and knowledge


Who Should Attend?

This Emotional Intelligence course is targeted primarily at managers and supervisors who want to build productive relationships in the workplace and in life, and complements many of the “harder” and “softer” skills that managers are traditionally trained & developed in.

Michaela R.
Area Rep
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This course was very engaging with a good balance of listening and interactive activities. I learnt a lot and have a lot to think over and implement.
Stephen K.
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Excellent and enjoyable day. Lots of good practical viewpoints to improve presenting techniques, highly recommended.
Steve A.
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“Great personable atmosphere from the minute I was greeted at the front door – Tom has so much experience and knowledge and creates a comfortable encouraging learning experience.”
Harmeet S.
Eversheds Sutherland
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“Tom was fantastic. He carefully listened to all my requirements and really helped me to feel comfortable and relaxed. Overall I have left the course feeling more confident about presenting. I will be practising all the techniques I have learned and keeping in touch with Tom on a regular basis.”
Andrew A.
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“Tom is a great presenter. It is a pleasure to listen to someone who has clearly mastered his craft. An excellent course that I would highly recommend.”

Included in the Price

Start Time

The Live Webinar starts promptly at 9.30am.  You will be sent Joining Information in advance with full instructions of how to join the class via Zoom

CPD Certificate

Your digital CPD Accredited certificate will be available to download and print as soon as you have successfully completed the e-Learning Module

Study at Your Own Pace

You can study the Recorded Webinar and the e-Learning Module in your own time and at your own pace

Course Materials

The cost includes digital course notes and copies of slides which will be emailed to you at the end of the Live Webinar, along with the link to the e-Learning Module

Coaching Session

You can book your 45 minute Coaching Session with the course tutor up to a week after the Live Webinar has taken place

3 Months Tutor Support

We provide 3 months tutor support after the course has taken place, so if you need any help or advice, you can contact us and the tutor will get in touch with you directly via email

Contact Us





Everything was perfect, I just want to say a massive thank you to everyone at Courtney Associates, the course was brilliant. Can you also please send my thank you to Tom, I cannot thank him enough for everything he covered over the course of the day.
I would highly recommend this course to others looking to improve their Presentation Skills.

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