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soft-skills

Soft skills – Why They’re Important for Business Success

Soft skills, also known as ‘people’ skills, are vital in the business world. The term ‘soft skills’ refers to those skills and attributes that influence how well a person can work and interact with others. They vary from teamwork, communication and negotiation, to things like time-management, problem-solving and working under pressure. They’re broad, and span…

Becoming a Top-Class Business Negotiator

Negotiation: ‘The process of discussing something with someone in order to reach an agreement’. It’s an integral part of business mechanics, and your proficiency at negotiating can ultimately dictate how successful your career will be. Many negotiations are relatively minor. Others may have major consequences – financial or otherwise. Whatever’s at stake, it’s important to…

Why Team Building Matters

Team building exercises often conjure up images of employees awkwardly psyching themselves up for a ‘trust fall’ onto a colleague they barely know. But rest assured, modern team building techniques are somewhat different. Times have changed. And with it, so has the makeup of team building exercises. We’re now firmly in the world of more …

Managing Stress In The Workplace

Managing stress in the workplace is a hot topic. After all, the biggest asset a successful company has is its people. However, no matter how much the issue is talked about, progress is slow. Research conducted by the HSE (Health and Safety Executive), found that over 480,000 people in the UK stated that work-related stress…

Effectively Managing Conflict in the Workplace

Managing conflict in the workplace.  Something we all have to deal with at some point. When it comes to business training, this is a popular topic. You might be dealing with a disruptive team member, colleagues not getting along, or a complete breakdown in morale. Whatever for the conflict takes, it creates an uncomfortable work…

Conducting an Appraisal. Making it Successful.

Conducting an appraisal to look at an employee’s performance is, in principle, straightforward. However, conducting a SUCCESSFUL appraisal is quite another matter. How many times have you left your own appraisal feeling like nothing much has been achieved? If you know that feeling, you’ll want to ensure that your team doesn’t experience the same. In…

Brainstorming. How To Do It Effectively.

Why brainstorm? Surely it would be more efficient for a decision-maker to identify a course of action and just stick to it? Wrong. In most cases, the individual closest to a problem isn’t best placed to reach the most effective solution. Too much involvement can actually be a hinderance in such situations. Here we take…