Soft skills, also known as ‘people’ skills, are vital in the business world. The term ‘soft skills’ refers to those skills and attributes that influence how well a person can work and interact with others. They vary from teamwork, communication and negotiation, to things like time-management, problem-solving and working under pressure. They’re broad, and span…
You only need to think back a few years to appreciate how quickly new technologies are changing our lives. Rewind to the days of no access to email from your phone. 25 years ago, you’d have had to hunt down a hefty desktop computer, and even they weren’t all that common. The first website wasn’t…
Negotiation: ‘The process of discussing something with someone in order to reach an agreement’. It’s an integral part of business mechanics, and your proficiency at negotiating can ultimately dictate how successful your career will be. Many negotiations are relatively minor. Others may have major consequences – financial or otherwise. Whatever’s at stake, it’s important to…
Team building exercises often conjure up images of employees awkwardly psyching themselves up for a ‘trust fall’ onto a colleague they barely know. But rest assured, modern team building techniques are somewhat different. Times have changed. And with it, so has the makeup of team building exercises. We’re now firmly in the world of more …
If you’ve heard it once, you’ve heard it a thousand times; the greatest asset of a company is its people. To be a success, it’s absolutely vital that your workforce is engaged and invested in the future of your business. Here at Courtney Associates, we’ve put together our advice and top tips to boost…
What could possibly have more influence over the success of your business than the product or service that you’re selling? You’ve identified a gap in the market, the demand is there and you’re more than confident on the quality, so that should be that, it’ll practically sell itself. Right? Wrong. It’s just not that simple.…