Denise Courtney

Conducting an Appraisal. Making it Successful.

Conducting an appraisal to look at an employee’s performance is, in principle, straightforward. However, conducting a SUCCESSFUL appraisal is quite another matter. How many times have you left your own appraisal feeling like nothing much has been achieved? If you know that feeling, you’ll want to ensure that your team doesn’t experience the same. In…

Brainstorming. How To Do It Effectively.

Why brainstorm? Surely it would be more efficient for a decision-maker to identify a course of action and just stick to it? Wrong. In most cases, the individual closest to a problem isn’t best placed to reach the most effective solution. Too much involvement can actually be a hinderance in such situations. Here we take…

Public Speaking – Making it an Art

Public speaking is one of the most common phobias professional people face. But it’s a fear we have to overcome because at some point, we all have to do for one reason or another.  When it comes to public speaking in your career, you won’t want to just get through it, you’ll want to ace…

Company Culture – How Do You Know Its Good?

Our latest blog looks at how to improve your company culture and what that involves. Generally, good companies have a lower staff turnover. If a lot of people are coming and going, it’s a good indication that the work environment is less than desirable or their needs aren’t being met. If you’re considering approaching a…

Aggressive Communication in Business

Too often, assertive communication in business is wrongly perceived as negative in connotation. In reality, studies have shown that assertiveness actually improves our relationships and enhances our likability.  Here we take a look at why, when it comes to business, assertive communication is the key to success.    ASSERTIVE COMMUNICATION IS GOOD FOR BUSINESS  At Courtney…

Communication Skills – Critical or Cliche?

Communication: the art of understanding and being understood, and connecting with others verbally, visually and physically. Communication is how we share value and meaning, so whilst communication might well be cliché, it’s absolutely critical. And here’s why…….. SUCCESS AT WORK Communication skills are not just a desirable requirement; they’re necessary at all stages of the…

How to Build an All Star Team

Having a top team is critical when it comes to the success of your business. Maybe you’ve had a life-changing idea and are creating a start-up. Perhaps you’re already running a well-established company that should be performing better than it is. To overcome any challenges your company faces, you need an all-star team. Here, we…

ARE YOU A LEADER OR A BOSS?

In today’s competitive market, a business plagued by low morale can mean the difference between success and failure. The archetypal boss who rules by fear and intimidation is no longer the way forward when it comes to management. Here we look at what you should be doing to ensure that you’re a leader, not just…

Courtney Associates

MANAGING YOUR TIME EFFECTIVELY

Time management; we know it’s important, but we never quite master it. We always seem to be up against it, overwhelmed by our “to-do” lists resulting in days that are busy yet unproductive. Here, we take a look at what time management is, the benefits and how to achieve it. WHAT IS TIME MANAGEMENT? Time…