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Communication Skills – Critical or Cliche?

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Communication: the art of understanding and being understood, and connecting with others verbally, visually and physically. Communication is how we share value and meaning, so whilst communication might well be cliché, it’s absolutely critical. And here’s why…….. SUCCESS AT WORK Communication skills are not just a desirable requirement; they’re necessary at all stages of the…

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Effective Sales Training from Courtney Associates

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Courtney Associates have a great range of public courses where you can learn new skills and develop further, skills you already have. One of the public courses that Courtney Associates hold is Effective Sales Skills Training. This course is targeted at anyone whose work depends on successful telephone skills, from receptionist and administration staff to new…